May 2, 2025 - 09:58
In a recent episode of Hotel Moment, Dimple Jethani, the Chief Information Officer of Aramark Destinations, shared her insights on the intersection of artificial intelligence, data, and technology in the hospitality sector. Jethani engaged in a thought-provoking discussion with Revinate CMO Karen Stephens, focusing on the pressing question that many hoteliers are grappling with: “What do I want to know about my guests?”
Jethani emphasized the importance of understanding guest preferences and behaviors through data analytics. She pointed out that leveraging technology can significantly enhance the guest experience, making it more personalized and memorable. However, she also highlighted the challenges that come with data management and the ethical considerations surrounding guest privacy.
As the hospitality industry continues to evolve, Jethani's perspective underscores the necessity for hoteliers to adopt a strategic approach to technology. By asking the right questions and utilizing data effectively, hotels can create more meaningful connections with their guests, ultimately driving satisfaction and loyalty.
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Inspur Digital Enterprise Technology Reports Impressive Profit Growth in First Half of 2025Inspur Digital Enterprise Technology Limited has announced a notable increase in its financial performance for the first half of 2025. The company reported a 4.88% rise in turnover, reflecting...
August 31, 2025 - 03:25
Investor Sentiment Remains Cautious Towards SunCar Technology Group Inc.When you see that almost half of the companies in the Consumer Services industry in the United States have been grappling with fluctuating market conditions, it`s no surprise that investors are...